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Mental Health

Talking Mental Health

Finding the right help at the right time to support children and young people with their Mental Health and Wellbeing can be confusing.

On this page we hope to help you find information and links to the right support for yourself or your child.

24/7 Crisis Line

Our local mental health crisis line, managed by Coventry and Warwickshire Partnership NHS Trust, can now be accessed via NHS 111 and selecting ‘mental health option’. It can also be accessed online via 111.nhs.uk.

Coventry City Council Family Hubs 

Self-referral

Children, young people, and families can access information, advice, and guidance through a Family Hub in their local area.  

Telephone: 0800 887 0545                      Email: EarlyHelp@coventry.gov.uk

Compass Shine

Self-referral and professional referral

Self-help resources, information & advice, 1:1 or group intervention, counselling and family-based support to help children & young people and support to parents, carers & professionals who are worried about a young person’s mental wellbeing. 

Telephone: 02467 186 206                        Email: compass.cypeip@nhs.net

Kooth 

Self-referral

A free, safe and anonymous support service for online advice, support, and guidance for young people aged 11 to 25 years. Kooth allows young people to access a community whereby they can find support through pre-moderated magazine articles, peer-to-peer discussion forums, a self-help activity hub as well as online 1:1 counselling support.

Kooth

Teenvine Next Steps / Teenvine Plus

Self-referral

Available for young people with SEND (diagnosed or undiagnosed) who are struggling with school / service engagement or need extra support accessing the community and becoming more independent. Young people can be self-referred, family referred or professional referred.

Telephone: Paul Kedwards (Teenvine Next Steps) 07942 266 545

CW Mind

Self-referral and professional referral 

A range of new offers are available for children and young people in Coventry.

Telephone: 02476631835

Coventry Safe Haven 

Self-referral

A drop-in is available for anyone aged 18+ for out-of-hours mental health support. A welcoming, safe, comfortable, non-judgmental and non-clinical environment that provides information and emotional support. 

Telephone: 07921 876 065                                  Email: coventryhaven.mhm@nhs.net

Positive Youth Foundation 

Self-referral

A wide range of support and opportunities for young people in Coventry aged 8–25, including newly arrived refugees and migrants, experiencing early signs of stress and anxiety. 

Telephone: 024 7615 8550

Peer Mentoring Support Service

Self-referral and professional referral

Support to young people aged 17 to 25 across Coventry and Warwickshire. Young people are able to self-refer.

Telephone: 07816 129017

NSPCC National Services

Self-referral and professional referral

As part of the NSPCC’s fight for every childhood, we work directly with children and families in our service centres across the UK and Channel Islands and give support to thousands of adults and young people in need through the NSPCC Helpline. 

Telephone: 0808 800 5000                              Childline telephone: 0800 1111

Children and Young People Mental Health Service

Professional referral 

If you would like to talk about a child or young person, you can have a consultation with a mental health clinician within the Navigation Hub. 

Rise Navigation hub telephone: 0300 200 2021 

Virtual School

Is the Child Looked After (CLA) or previously looked after (PCLA)?

The virtual school can offer support and advice to schools, nurseries and colleges.  

Telephone: 024 7697 5535                          Email: virtualschool@coventry.gov.uk

Family Health and Lifestyles Service

Self-referral and professional referral 

Helping children and young people take responsibility for their own health and adopt a healthy lifestyle through: School Nurses, Health Visitors, Stop Smoking Services, the Be Active Be Healthy team, Infant Feeding Team Family Nurse Partnership and MAMTA.

Telephone: 024 7518 9190

There is also ChatHealth, a free confidential text service. 07507 331 949 for 11-18-year-olds.  

Time for You Schools Counselling

Professional referral 

Relate provide a counselling support offer to children and young people across Coventry and Warwickshire. Time for You is an offer that is brought in by schools. 

Telephone: 024 7622 5863                         Email: info@relatecoventry.org  

Coventry SEND Support Service

Coventry SEND Support Service continues to offer support to schools through their link SEND professionals. This includes work with families, children and young people and setting staff; this support is usually agreed through the setting, SENCo or other members of the leadership team. 

Telephone: 024 7678 8400                          Email: BSCLimbrickWoodCentre@coventry.gov.uk

Dimensions Tool

Self help 

The Dimensions of Health and Wellbeing is a free online tool providing self-care information to support adults, children and young people in Coventry and Warwickshire.

Dimensions - Public Landing

Positive Choices

Support for young people aged 5 to 24 around their own drug and alcohol use or if they are impacted by another’s substance misuse, unhealthy partner relationships and sexual health. 

Telephone: 024 7655 3130  

To make a referral or speak with a member of the team, please email: coventryyp.info@cgl.org.uk

Children Looked After (CLA) Service 

Professional referral

The offer provides therapeutic interventions for children and young people aged 5–18, who are currently looked after by Coventry local authority. Referrals from professionals sent to Rise Navigation hub on 

Telephone: 0300 200 2021

Community Autism Support Service (CASS) 

Supports children, young people and adults who are awaiting a neurodevelopmental assessment, those diagnosed with autism, and their families and carers. 

Telephone support Monday to Friday, 8am to 8pm by calling 024 7601 2333